Terms and Conditions
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Our service is secure. You can place your order online 24 hours a day, 7 days a week. Please note that your payment will show a billing from Living Legacies. This is the name of company – Living Legacies, LLC which differs from the name of the website.
Payment Methods Accepted
Credit card payments are processed by PayPal although a PayPal account is not required.
For your security, credit card information is not stored by us. Credit card orders require that the billing address matches the address where your statements are sent. If not, your order will be declined when you submit your order.
Orders outside of the USA may require special verification. You will be contacted by Customer Service once your order is received if additional information is required.
Your Contact Information
Your contact information will NEVER be provided or sold to any third parties. Your phone number will only be used in regard to your order or delivery and NEVER for any unsolicited contact.
6.625% sales tax will be added to all purchases in a New Jersey address.
Changing or Canceling an Appointment
Appointment changes or cancellations may be made up to 2 days in advance at no fee.
Orders are usually shipped in two to three weeks. Note: special order coffee table photo books will take several weeks.
All orders are shipped by USPS, fully insured. A tracking number will be e-mailed to you once your order has shipped.
If we are unable to ship your order by the time stated, we will contact you.
For standard orders, we ship via USPS. Shipments to Alaska, Hawaii, Puerto Rico or to a PO or APO/FPO box may be shipped via United States Postal Service Priority Mail.
Shipping Status and Tracking
As soon as your order ships, you will receive a tracking number via e-mail. Gift shipments are also confirmed by e-mail to the billing e-mail address.